Privacy Policy

At Real Life, True Hearts, we value your privacy and are dedicated to protecting your personal information. When you visit our site, make a purchase, or interact with us, we may collect details like your name, email, and shipping address. This information is used solely for fulfilling orders, improving our services, and providing support.

We use secure encryption protocols to ensure your data remains safe. Your information is never shared with third parties without consent unless required by law.

For questions regarding our privacy practices, please reach out to info@rlth.org.

Shipping Policy

We work hard to ensure your orders reach you as quickly as possible.

• Processing Time: Orders are typically processed within 2-5 business days.
• Shipping Options: We offer standard and express shipping, with estimated delivery times varying based on location. WE DO NOT OFFER REFUNDS FOR LATE DELIVERY PRODUCTS.
• Tracking: A tracking number will be provided upon shipment.

If you encounter issues or need further assistance with shipping, please email reallifetruehearts@gmail.com - We are not responsible for orders not delivered within 40 days!

Return Policy

We usually do not offer returns, for the reason of scams and illegal activities from previous customers.

• However, if you wanna return an item, please contact our responsible team under reallifetruehearts@gmail.com and we will manually review your case.

Thanks for your understanding;)

Contact

Have questions or need assistance? Here’s how to reach us:

• General Inquiries: reallifetruehearts@gmail.com
• Partnerships & Sponsorships: reallifetruehearts@gmail.com
• Customer Support: reallifetruehearts@gmail.com

Our team is available Monday to Friday and will respond within 1-2 business days.

Disclaimer

By using our website and services, you agree to our policies and terms outlined above. These policies are subject to updates, so please review this section periodically to stay informed of any changes.

We look forward to serving you! 😊