Legal Stuff

Privacy Policy

At Real Life, True Hearts, we value your privacy and are dedicated to protecting your personal information. When you visit our site, make a purchase, or interact with us, we may collect details like your name, email, and shipping address. This information is used solely for fulfilling orders, improving our services, and providing support.

We use secure encryption protocols to ensure your data remains safe. Your information is never shared with third parties without consent unless required by law.

For questions regarding our privacy practices, please reach out to info@rlth.org.

Shipping Policy

We work hard to ensure your orders reach you as quickly as possible.

  • Processing Time: Orders are typically processed within 1-3 business days.
  • Shipping Options: We offer standard and express shipping, with estimated delivery times varying based on location.
  • Tracking: A tracking number will be provided upon shipment.

If you encounter issues or need further assistance with shipping, please email contact@rlth.org.

Return Policy

We usually do not offer returns, for the reason of scams and illegal activities from previous customers.

  • However, if you wanna return an item, please contact our responsible team under contact@rlth.org and we will manually review your case.

Thanks for your understanding;)

Contact

Have questions or need assistance? Here’s how to reach us:

Our team is available Monday to Friday and will respond within 1-2 business days.

Disclaimer

By using our website and services, you agree to our policies and terms outlined above. These policies are subject to updates, so please review this section periodically to stay informed of any changes.

We look forward to serving you! 😊

Green World Initiative

At RLTH, we are committed to leaving the planet better than we found it. Through our Green World Initiative, we aim to redefine sustainability in the skateboarding world.

Here’s how we make an impact:

  • One Board, One Tree: For every skateboard purchased, we plant a tree in partnership with global reforestation projects.
  • Certified Materials: Our boards are crafted using responsibly sourced, certified wood, ensuring a reduced environmental footprint.
  • Reinvesting in Restoration: A portion of all sales supports rebuilding communities affected by crises, such as current efforts in Gaza.

We believe skateboarding is more than a sport—it's a way to inspire change. By choosing RLTH, you join a movement that blends innovation, passion, and a shared commitment to the environment. Together, we can carve out a greener, brighter future.

Join the Ride. Make a Difference.

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